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Code : 998 + 7 digits
Cancun
Means
of transportation
By air : The international airport "del
Sureste" (CUN) is located 20 km (12miles) south-east from Cancun
via Road 110 MEX,
(998) 848 72 00 - www.asur.com.mx
; there were 12 millions 439 thousand passengers for 2010. Around 11 millions passengers for 2009.
For the departure and arrival schedules at Cancun airport, log on to : www.cancun-airport.com.
To know which terminal to go to, log on to : www.cancuntransfers.com - New Terminal 3 since May 2007.
There are about two hundred daily flights, either domestic or international
flights :
from every big or median Mexican city, with Aeromexico
from the American airports of Denver/Baltimore/Philadelphia/Miami/New-York/Los
Angeles/San Francisco/Washington/Fort Lauderdale/Atlanta/Chicago/Charlotte/Phoenix/Detroit/Saint
Louis/Salt Lake City/Dallas among others.
from Europe : Paris/Frankfort/London/Barcelona/Madrid/Amsterdam/Budapest.
from Canada : Toronto/Vancouver/Montreal/Regina/Calgary/Winnipeg/Ottawa/Hamilton,
and of course from the Central or South America airports.
| AMERICAN AIRLINES |
01 800 904 6000/886 0086 |
| AIR CANADA |
01 800 502 2000/886 0883 |
| CONTINENTAL |
01 800 900 5000/886 0006 |
| DELTA |
01 800 902 2100/886 0660 |
| US AIRWAYS |
01 800 843 3000/886 0042 |
| NORTHWEST |
01 800 900 0800/8860373 |
| UNITED AIRLINES |
01 800 003 0700 |
| |
|
| INTERJET
- low cost- |
01800 01 12345/8920278
Plaza Hollywood |
| VOLARIS
- low cost- |
01800 786 52 747/8861079 |
| VIVAAEROBUS
- low cost- |
81-82-150-150 in Monterrey |
Aeromexico - av. Cobá # 80, sm 3,
01-800-021-4010 or
(998) 287 1866 to 73,
(998) 287 1874
or av. Andrés Quintana Roo, Supermanzana 39, Mz.10,
/
(998) 849 2222 or airport,
193 1820

Interjet - Plaza Hollywood,
between Av. Coba and Xcaret, Smza 35 Mz 1, Lote 1, in Cancun (open
9AM-7PM week days and 9AM-2PM on Saturday) or Cancun airport (open
5AM-8PM, Mon-Sat and 9AM-5PM, Sun). Flights from and to Toluca
and Mexico City to Cancun, Monterrey and from Guadalajara to Cancun : .
The company Volaris,
recently offers shuttles running from Toluca
to Mexico D.F, from Cancun
to Playa del Carmen or Cancun
hotel zone, from Puebla downtown
to the airport, from Tijuana to San Diego, etc... They also offer
direct flights : Cancun/Puebla,
Cancun/Toluca, Cancun/Mexico City and Cancun/Guadalajara.
Also flights from Toluca to Mérida, Los Angeles, Chihuahua and Acapulco.
Consult their shuttle service
: paid services but affordable prices.
VivaAerobús - www.vivaaerobus.com,
call center in Monterrey : (81) 82-150-150, in Mexico City (55) 47-775-050, in Guadalajara (33) 47-770-770 and in USA 1 888 9 FLY VIV (359 848).
Open for reservations : monday to friday from 8AM to 9PM, 9AM to 6PM on saturday and 9AM to 5PM on sunday.
Flights to Las Vegas, Houston and to Tijuana from Monterrey with a couple of connecting flights to Morelia, Chihuahua, Los Mochis, Puerto Vallarta, Guadalajara, León, Acapulco, Oaxaca, Mérida and Cancun. Also Mexico City to Cancun recently opens.
XL Airways
France - Program on Cancun : winter 2010/2011 : 4 flights/week (thur ,frid, sat, sun). All
these flights are done in Airbus 330 from Paris-Charles de Gaulle,
CDG2A – 0825 825 589 (0.15cts/minute), 24/7 from 7AM to 11PM – maximum
luggage weight allowed : 20 kg (44 lb) in coach and 30 kg (66 lb)
in business class. - http://fr.xl.com.
Contact in Cancun : BETTAIR - YAXCHILAN 39 - Esq. JAZMINES, (998) 884 10 57 or 887 18 62.
AEROCOSTA
: small company with small private aircraft to overfly the region
:
(998) 884 03 83 or 884 54 34, aerocosta2001@cancuntips.com.mx
Airport
ground transportation - Cancun - Playa del Carmen
Airport Taxis : about MXN$500 for airport/downtown ! From the hotel
zone, it is recommended to take an 8 seat collective taxi for about
MXN$140 per person for the trip Hotel zone/airport.
The company Ado-Riviera offers rides from Cancun
airport to Playa del Carmen until 10:15PM for MXN$100 (from 8:30AM
to 10:15PM) and from Playa-Cancun
Airport (from 7AM to 7:15PM).
The Company ADO runs from Cancun
donwtown to Playa del Carmen until late on night for MXN$40.
Consult the website : www.ticketbus.com.mx.
Same for return.
There are public buses that leave from the airport at scheduled
times. Buses go from the Cancun
International Airport to the bus stations in Downtown Cancun
and Downtown Playa del Carmen. This is a direct non-stop service
to the bus stations only. Buses to the Cancun
Downtown Bus Station leave every hour starting at 8:10 a.m. until
8:00 p.m. Buses to the Playa Del Carmen Bus Station leave at 10:50,
11:30, 12:30, 13:20, 14:50, 15:35, 16:20, 17:10, 18:00 and 19:00.
Buses leave from Terminal 3 and Terminal 2.
Travel Times : Cancun
– 35 minutes, Playa del Carmen – 65 minutes, Fares –
Adults, Children and infants : Cancun
- $4.00 USD per passenger, Playa del Carmen $9.00 USD per passenger.
To provide you with the best possible service upon your arrival
to Cancun Airport,
you can now get your tickets ONLINE. You can only make reservations
for ONE WAY service from the airport to the bus stations. When you
reserve online you’ll reserve a guaranteed seat on the next
available bus and an airport representative will wait for you right
outside your arrival terminal and take you to the nearest bus stop.
If you have any questions please contact us by email at Bus@Cancun-Airport.com
or by phone at : Toll Free 1-800-317-1921 (US & Canada), Gratis
01-800-822-7116 (Mexico), Direct +52 998 848 0333
or +52 998 848 0335, www.cancun-airport.com/transportation.htm.
You can also use the services of Cancun
shuttle : ,
1 866 922 6286 - 3, 7 or 10 seat vehicles to any one of the coastal
cities or hotel zone, including Tulum
and Cancun (less
expensive than a taxi). From the US & Canada TOLL FREE at 1-866-922-6286;
Desde Mexico Gratis al 01 800 822 7116; From the rest of the world
at +52 998 848 0335 (Main office Cancun)
or by email at contact@cancunshuttle.com.
Other solution for surface transportation : consult the website
for quotations, even for Mérida
: www.cancuntransfers.com
and www.cancun-transfers.net
- Transfers.net offers Cancun
airport transportation services, shared and private shuttles to
all locations in Cancun
and Riviera
Maya.
By bus : Cancun
downsized the number of bus stations to only one bus terminal, 887
11 49, second and first class, located downtown, at the corner of
the avenues Tulum and Uxmal.
There are lockers available 24/7. There are first class and deluxe
buses with the companies ADO, ADO GL and UNO,
884 55 42 or 01 800 702 80 00 (outside Mexico
City) or online sales with www.ticketbus.com.mx.
There are many departures to Campeche
(6H30 trip), Mexico-Tapo
(24H trip, $1310 to $1536, 2010 fees), Chetumal
(5H trip), Chichén
Itzá (3H trip), Mérida
(4H trip), Palenque
(12H trip), Playa
del Carmen (1H15 trip), Puebla
(11H trip), Valladolid (2H30 trip),
Veracruz (7H trip) and Tulum
(2H30 trip).
Two companies service the surroundings : Mayab - second class -
and Riviera-Ado in first class – same phone number for both
companies -
887 1149. Mayab is the less expensive company and services all the
cities, villages and sea resorts of the Caribbean Coast until Chetumal.
Departures every hour from 5 AM to Midnight with stops at your convenience.
It services also Chiquilá (Isla
Holbox), three times a day (3h30 duration trip) at 7:30AM/12:40PM/1:30PM.

TICKET BUS office : Manzana 101,
Lote 14, Local 1, av.López Portillo, Supermanzana 94,
(998) 840 37 32.
Rental cars : Avis
and several local companies are at the airport and/or downtown :
| ALAM0 |
883-0505 |
| AVIS |
886-0222 |
| BUDGET |
886-0026 |
| BUGGY RENTALS |
883-1036 |
| DOLLAR |
883-0133 |
| EXECUTIVE |
886-0065 |
| HERTZ |
886-0045 |
| NATIONAL |
886-0152 |
| THRIFTY |
886-0333 |
| MOTORCYCLE RENTALS |
883-1036 |
Be aware of swindles when renting a car by internet. We
experimented, at Christmas 2007, with an online reservation with
a company that didn’t exist in Cancun
! Pick well known companies !
Tourist office
Tourist Office of the state of Quintana Roo, avenue Yaxhilán,
Supermanzana # 17, Mz 2, Lt 6, (998)
881 90 00, open 9AM-5PM, Mon-Fri and 9AM-1PM, on Saturday. Good
information - http://cancun.travel/en/
and cvb@cancun.travel.
French consulate :
Bld Colossio 760 SM 311, Plaza Alamos, 77500 Cancun
(Quintana Roo) -
01 (998) 147 74 48 - Courriel : consulatcancun@aol.com.
Post-office : corner
Xel-Ha n.2 and Sunyaxchén, open 8AM-6PM, Mon-Fri and 9AM-1PM
on Saturday
Fedex
(for packages) : av.Tulum Lote 9 SM23,
01 800 900 11 00
Laundries : Las Palapas,
on plaza de las Palapas (open 7AM-8PM, Mon-Sat and 10AM-2PM on Sunday)
or Alborada, av. Nader # 5, SM 5, open 8AM-8PM, Mon-Sat.
Banks, ATM and foreign exchange offices
: There are a lot of them downtown and on Avenue
Tulum and blvd Kukulcán, km 37 and 8.5 km. Visa ATM
: 
Road police :
884 11 07 / 884 19 13
Public security :
884 23 42
Health : Hospital de las Americas,
plaza Las Americas,
881 34 00/ Hospital Americano, 15 Viento St,
884 61 33 / 884 64 25.
Doctors recommended :
Doctor Carmen SOLIS LOPEZ, home visits,
(998) 886 76 36 (cellular phone)
Doctor Cesar SOTO FERNANDEZ, Alcatraces L44,M10,SM22,
(998) 892 76 80
Taxis, in front of the bus
Station in Cancun,
840 0651 - Examples of 2009 prices (in pesos) :
| Downtown to airport |
$150-190 |
| Downtown to hotel zone |
$167 |
| Hotel zone to airport |
$180-280 |
| Zone A (downtown to Club Internacional) |
$70 |
| Zone B (Casa Maya to Presidente Intercontinental) |
$80 |
| Zone C (Ambiance Villas to Barceló Tucan
Cun Beach) |
$110 |
| Zone D (Kukulcán plaza to Ruinas el Rey) |
$120 |
| Zone E (Hilton Cancun Beach to Club Med) |
$140 |
| Downtown |
$18 |
| Service by hour |
$140 |
Diplomatic representations
: many countries are represented (Switzerland, Belgium, Canada,
Spain, Finland, Italy, UK, Sweden, USA, etc...).
| Germany |
8841898 |
| Spain |
8489900 |
| United States |
8830272 |
| Belgium |
8922512 |
| Belize |
8878417 |
| Brazil |
8840538 |
| Canada |
8833360 |
| Costa Rica |
8844869 |
| Finland |
8841600 |
| France |
1477448 |
| United Kingdom |
8810100 |
| Italy |
8841261 |
| Sweden |
8848048 |
| Switzerland |
8848446 |
| Netherlands |
8860134 |
Tourist information Cancuntips.com.mx
: There is a lot of information on this downloadable and yearly
updated guide. This guide, in English, has shopping, sports, activities,
lodging, restaurants, night life and Cancun
surroundings sections. You will find many useful phone numbers :

Buying
a condominium : http://novocancun.com/en/index.htm
- Site in English and Spanish
Launch of call for bids, during the second semester 2008 for the
construction of another airport in the Riviera Maya, in addition
to the one in Cancun.
Express Service : ULTRAMAR
First Class boats - same price
In Cancun,
take Autocar bus R-1 to Puerto Juárez. Get off at Gran Puerto
Cancun.
Sales offices :
Infos
Interesting information for your vacations
or
or
(tours, hotels bookings, list of hotels, etc...).
Code : 984 + 7 digits
Riviera
Maya
Tourist office : Juárez
and avenue 15,
(984) 873 28 04 -
info@rivieramaya.com or www.rivieramaya.com,
open 9AM-8:30PM weekdays and 9AM-5PM on Saturday and Sunday.
Banks : on avenue Juárez
as well as the Post office
Tourist police :
066 / 873 02 91
Taxis :
873 00 32
Ferries :
873 00 67 - $110 one way - 6AM/8AM/9AM/10AM/11AM/1PM/3PM/5PM/6PM/7PM/9PM/11PM,
Playa to Cozumel - Cozumel to Playa : 5AM/7AM/8AM/9AM/10AM/12noon/2PM/4PM/5PM/6PM/8PM/11PM
-
Laundry : av. 15, between Calle
4 and 6, open 8AM-9PM, Mon-Sat and 9AM-1PM on Sunday.
Bus terminal : ADO,
corner av. 5 and av. Juárez,
873 01 09. One bus every 10 min to Cancun,
a few departures to Cobá,
Tulum, Chetumal,
Xel-Ha and a departure
at 8AM to Chichén
Itzá.
Main bus station :
av. 20, between 12 and 14,
803 09 44. Many departures to cities all over Mexico (11 to Mexico
City, 24h trip).
Airlines :
Aeromexico, av. Constituyentes and avenue 40 Nte, /
803 1212
Mexicana, av. Sur 45, esq. Calle 33Ur/Sn, Col.Centro.
Local 33-Z-E, Centro Comercial Chedraui,
873 0350.
Interjet, Condominio
Playacar, Lote 5 y 6 Mza. 29, Playa del Carmen (open 10AM-6PM week
days and 10AM-3PM on Saturday)
Aviacsa, av. Constituyentes
Manzana # 113, 15 local 1 between 40 and 45, Col. Gonzalo Guerrero,
Playa del Carmen,
803 42 94, 803 22 00 /01,
803 42 93
Playa del Carmen airport,
873 08 04, air taxi traffic with AéroSaab and Aerocozumel.
They service Cozumel,
Isla Holbox, Mujeres and Mérida,
873 05 01 (AeroSaab).
Post-office : av. Juárez
between 15 and 20, Mon-Fri 8AM-3PM and Sat 9AM-1PM.
Cell phones : TELCEL in Playa
del Carmen makes available for US$19 a cell phone with 12 free
minutes to U.S.A and Canada. Then, you can buy an extra 3 hours
to the USA and Canada for 300 pesos. This is usable only from Cancun
and the Riviera Maya to the North American continent.
Via the website www.playa.info/index.html,
in English, you can make reservations for transfers to/from Cancun
airport, hotels (you can consult their catalogue), condominiums,
villas, and tourist tours. There is also the list of the recommended
restaurants as well as the list of the boutiques and services in
Playa del Carmen.
Code : 987 + 7 digits
Cozumel Island
Tourist office : 20
av, 15 s/n ,
869 02 12/ 869 02 11/ 872 09 66 - open 9AM-7:30PM, Mon-Fri and 9AM-1PM,
on Saturday. Contact : alimon@cozumel.gob.mx,
www.cozumel.gob.mx
HSBC bank
: at a corner of Zócalo for money exchange
Ticket bus
office : corner av. 10 Norte and calle 2 Norte,
872 17 06 – open daily 6AM-1:30PM and 2:30PM-9PM. It is very
convenient ! Sales for ADO among others. ADO services Mexico
City and many other areas.
Airport of Cozumel
(CZM) : International flights and domestic flights to Mexico
City with Mexicana and Click and to Monterrey with VivaAérobus
to Monterrey,
872 20 81. It is located 2 km (1.2mile) from downtown. Only the
collective taxis service this airport.
Mexicana : av. Lic. Pedro
Joaquín Coldweel # 70-A, Col. Centro,
(987) 872 34 56 / 872 44 64
Rental
cars : several local companies are at the airport and/or
downtown : AVIS/BUDGET/EXECUTIVE/FIESTA CAR RENTAL/HERTZ.
Holbox
From Cancun, it
is possible to rent an air taxi which will allow you to reach the
small airport of Holbox in 30 minutes :
This service exists also to Chichén
Itzá.
We recommend a brand new hotel : www.holboxdream.com,
(984) 875 2433
- reservation@holboxdream.com.
You can consult the forecast for Holbox and Cozumel
:
www.windguru.cz
Code : 983 + 7 digits
Chetumal
Tourist office : calle 22 de
Enero s/n, Av. Reforma, Col.Centro,
832 66 47 (open 9AM-5PM), www.grandcostamaya.com
or info@grandcostamaya.com
State tourist office (Sedetur) : Calzada
Centennial 622 entre Ignatius comonfort and ciricote. Col. Woods,
835 08 60 (open 9AM-5PM), www.sedetur.qroo.gob.mx
Banks, foreign exchange offices, post-office
: There are a lot of them downtown.
Bus station : 2nde
class with Mayab to Bacalar, Tulum,
Playa del Carmen and
Cancun, located downtown by the Museum of Mayan culture.
Bus station : 3 km
(1.8mile) north of the city,
832 51 10. ADO bus services Campeche,
Mérida, Playa
del Carmen, Cancun,
Villahermosa, Tulum and Belize.
Airport of Chetumal :
The Click company offers
two daily flights to Mexico D.F.

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