Code : 998 + 7 digits
By air : The international airport "del
Sureste" (CUN) is located 20 km (12miles) south-east from Cancun via Road 110 MEX, (998) 848 72 00 - www.asur.com.mx ; there were more than 19 millions for Jan to Nov 2013, with almost 10% more compared to 2012.
For the departure and arrival schedules at Cancun airport, log on to : www.cancun-airport.com.
To know which terminal to go to, log on to : www.cancuntransfers.com and www.cancun-transfers.net.
There are about two hundred daily flights, either domestic or international
from every big or median Mexican city, with Aeromexico and a few flights with Low Cost airlines such as Volaris/Interjet and VivaAérobus.
from the American airports of Denver/Baltimore/Philadelphia/Miami/New-York/Los
Angeles/San Francisco/Washington/Fort Lauderdale/Atlanta/Chicago/Charlotte/Phoenix/Detroit/Saint
Louis/Salt Lake City/Dallas among others.
from Europe : Paris/Frankfort/London/Barcelona/Madrid/Amsterdam/Budapest.
from Canada : Toronto/Vancouver/Montreal/Regina/Calgary/Winnipeg/Ottawa/Hamilton,
and of course from the Central or South America airports.
||01 800 904 6000/886 0086
||01 800 502 2000/886 0883
||01 800 900 5000/886 0006
||01 800 123 4710/886 0660
||01 800 428 43 22/886 10 29
||01 800 003 0777
|INTERJET - low cost-
||01800 01 12345/8920278
|VOLARIS - low cost-
||01800 122 8000
|VIVAAEROBUS - low cost-
||81-82-150-150 in Monterrey
Aeromexico - av. Cobá # 80, sm 3, 01-800-021-4010 or (998) 287 1866 to 73, (998) 287 1874
or av. Andrés Quintana Roo, Supermanzana 39, Mz.10, / (998) 849 2222 or airport, 193 1820
Interjet, low cost (55) 11 02 55 55 in Mexico City - 01 800 01 12345 – open every day, 7h-23h. Consult their
web site for offices sales : www.interjet.com.mx - company located in Toluca with
new generation planes (Airbus A320). Started by domestic flights, now its currently operates to and from the U.S.A.
From Mexico city to Chihuahua/Guadalajara
/Puerto Vallarta/Ixtapa/Acapulco/ Huatulco/Tuxtla/Chetumal/Mérida/Cancun and also to Havana/Miami/New-York JFK and Orange County near Los Angeles.
From Toluca to Las Vegas/Puerto Vallarta/Ixtapa/Acapulco/Cancun.
Volaris, low cost (55) 11 02 80 00 in Mexico City – 01 800 122 8000 - www.volaris.mx - domestic and international flights in Airbus A319, company located in Toluca with new generation planes (Airbus A319). Volaris is proposing shuttles as Cancun to Playa del Carmen and hotel accommodations in the hotel zone next to Cancun (between MXN 70 and 170), Puebla downtown to airport (MXN50), Tijuana to San Diego, (MXN 230 and MXN 275)... Consult their
ground services in the web site :
From Mexico to Chihuahua/Cancun/Puerto Vallarta/Tijuana.
From Toluca to Guadalajara/Cancun.
From Tijuana to Acapulco/Oaxaca/Puerto Vallarta/Zacatecas/Leon/Morelia
From Guadalajara to Chihuahua/Puebla.
From Aguascalientes, Puebla, Quéretaro and Léon : direct flights to Cancun.
International flights to the USA :
From San Francisco/Oakland to Guadalajara and Mexico.
From Los Angeles to Aguascalientes/Zacatecas/Morelia/Guadalajara/Uruapan.
From Las Vegas to Guadalajara.
From San José (California) to Guadalajara.
From Chicago to Zacatecas/Morelia/Leon/Mexico.
From Denver to Mexico.
From Orlando to Mexico.
From Sacramento and Fresno vers Guadalajara (new flights).
In process for the beginning of 2013 : Mexico/Tuxtla and Mexico/Mérida.
The last one to obtain the operating license in December 2006
: Aeroenlaces, S.A. de C.V / VivaAerobús -
Property of Investors specialized in Mexican transport (IAMSA)
and the airline Irish « low cost » company Ryanair.
Company located in Monterrey. Domestic
flights from Mexico City as well
as international flights to the USA. Consult their site : www.vivaaerobus.com,
call center in Monterrey : (81) 82-150-150, in Mexico City (55) 47 775 050, in Guadalajara (33) 47 770 770 and from USA 1 888 9 FLY VIV (359 848). Flights operated with B737-300, same planes as
Domestic and International flights:
From Monterrey to Chihuahua/Acapulco/Leon/Puerto Vallarta/Cuernavaca/Oaxaca.
From Guadalajara to Cancun/Mérida/Tuxtla/Mexico.
From Mexico to Campeche/Guadalajara/Mérida/Puerto Escondido/
From Cuernavaca to Cancun (new flight).
From Tuxtla to Cancun.
From Monterrey to San Antonio/Houston/Las Vegas (USA).
XL Airways France - Program on Cancun : winter 2013/2014 : 4 flights/week (thur ,frid, sat, sun). All
these flights are done in Airbus A330 from Paris-Charles de Gaulle,
CDG2A – 0825 825 589 (0.15cts/minute), 24/7 from 7AM to 11PM – maximum
luggage weight allowed : 20 kg (44 lb) in coach and 30 kg (66 lb)
in business class. - http://fr.xl.com.
Contact in Cancun : BETTAIR - YAXCHILAN 39 - Esq. JAZMINES, (998) 884 10 57 or 887 18 62.
AEROCOSTA : small company with small private aircraft to overfly the region
: (998) 884 03 83 or 884 54 34, email@example.com.
COPA Airlines and Lan Chile are launched fligfhts to Cancun : 01 800 265 26 72 or (998) 886 06 52 for the first one and 01 800 123 16 19 or (998) 88603 60 for Lan Chile.
ground transportation - Cancun - Playa del Carmen
Airport Taxis : about MXN$650 for airport/downtown ! From the hotel
zone, it is recommended to take an 8 seat collective taxi for about
MXN$200 per person for the trip Hotel zone/airport.
The company Ado-Riviera offers rides from Cancun airport to Playa del Carmen until 10:15PM for MXN$125 (from 8:30AM
to 10:15PM) and from Playa-Cancun Airport (from 7AM to 7:15PM).
The Company ADO runs from Cancun downtown to Playa del Carmen until late on night for MXN$45.
Consult the website : www.ado.com.mx.
Same for return.
There are public buses that leave from the airport at scheduled
times. Buses go from the Cancun International Airport to the bus stations in Downtown Cancun and Downtown Playa del Carmen. This is a direct non-stop service
to the bus stations only. Buses to the Cancun Downtown Bus Station leave every hour starting at 8:10 a.m. until
8:00 p.m. Buses to the Playa Del Carmen Bus Station leave at 10:50,
11:30, 12:30, 13:20, 14:50, 15:35, 16:20, 17:10, 18:00 and 19:00.
Buses leave from Terminal 3 and Terminal 2.
Travel Times : Cancun – 35 minutes, Playa del Carmen – 65 minutes, Fares –
Adults, Children and infants : Cancun - $4.00 USD per passenger, Playa del Carmen $9.00 USD per passenger.
To provide you with the best possible service upon your arrival
to Cancun Airport,
you can now get your tickets ONLINE. You can only make reservations
for ONE WAY service from the airport to the bus stations. When you
reserve online you’ll reserve a guaranteed seat on the next
available bus and an airport representative will wait for you right
outside your arrival terminal and take you to the nearest bus stop.
If you have any questions please contact us by email at Bus@Cancun-Airport.com or by phone at : Toll Free 1-800-317-1921 (US & Canada), Gratis
01-800-822-7116 (Mexico), Direct +52 998 848 0333
or +52 998 848 0335, www.cancun-airport.com/transportation.htm.
You can also use the services of Cancun shuttle : , 1 866 922 6286 - 3, 7 or 10 seat vehicles to any one of the coastal
cities or hotel zone, including Tulum and Cancun (less
expensive than a taxi). From the US & Canada TOLL FREE at 1-866-922-6286;
Desde Mexico Gratis al 01 800 822 7116; From the rest of the world
at +52 998 848 0335 (Main office Cancun)
or by email at firstname.lastname@example.org.
Other solution for surface transportation : consult the website
for quotations, even for Mérida :
www.cancuntransfers.com and www.cancun-transfers.net - Transfers.net offers Cancun airport transportation services, shared and private shuttles to
all locations in Cancun and Riviera
By bus : Cancun downsized the number of bus stations to only one bus terminal, 887
11 49, second and first class, located downtown, at the corner of
the avenues Tulum and Uxmal.
There are lockers , ATM, restaurants and waiting room available 24/7. There are first class and deluxe
buses with the companies ADO, ADO GL and UNO, 884 55 42 or 01 800 702 80 00 (outside Mexico
City) or online sales with www.ado.com.mx.
There are many departures to Campeche (6H30 trip), Mexico-Tapo (24H trip, MXN 1536, 2012 fees), Chetumal (5H trip), Chichén
Itzá (3H trip), Mérida (4H trip), Palenque (12H trip), Playa
del Carmen (1H15 trip), Puebla (11H trip), Valladolid (2H30 trip),
Veracruz (7H trip) and Tulum (2H30 trip).
Two companies service the surroundings : Mayab - second class -
and Riviera-Ado in first class – same phone number for both
companies - 887 11 49. Mayab is the less expensive company and services all the
cities, villages and sea resorts of the Caribbean Coast until Chetumal.
Departures every hour from 5 AM to Midnight with stops at your convenience. ADO and Mayab services from Cancun to Chichen Itza every hour from 5:00AM to 1:00AM for around MXN 150 (4hours for Mayab - all villages are crossed).
It services also Chiquilá (Isla
Holbox), three times a day (3h30 duration trip) at 7:30AM/12:40PM/1:30PM.
Rental cars : Avis and several local companies are at the airport and/or downtown :
Be aware of swindles when renting a car by internet. We
experimented, at Christmas 2007, with an online reservation with
a company that didn’t exist in Cancun ! Pick well known companies !
Tourist Office of the state of Quintana Roo, avenue Yaxhilán,
Supermanzana # 17, Mz 2, Lt 6, (998)
881 90 00, open 9AM-5PM, Mon-Fri and 9AM-1PM, on Saturday. Good
information - http://cancun.travel/en/ - email@example.com and www.cancun.gob.mx.
French Consulate :
av.Huayacan N 1000- ICCUN-SM311, Alamos II - 77533, 77500 Cancun (Quintana Roo) - 01 (998) 147 74 48 - Courriel : firstname.lastname@example.org.
Post-office : corner
Xel-Ha n.2 and Sunyaxchén, open 8AM-6PM, Mon-Fri and 9AM-1PM
Fedex (for packages) : av.Tulum Lote 9 SM23, 01 800 900 11 00
Laundries : Las Palapas,
on plaza de las Palapas (open 7AM-8PM, Mon-Sat and 10AM-2PM on Sunday)
or Alborada, av. Nader # 5, SM 5, open 8AM-8PM, Mon-Sat.
Banks, ATM and foreign exchange offices
: There are a lot of them downtown and on Avenue
Tulum and blvd Kukulcán, km 37 and 8.5 km. Visa ATM :
Road police : 884 11 07 / 884 19 13
Public security :
884 23 42
Hospital de las Americas,
plaza Las Americas,
881 34 00/ Hospital Americano, 15 Viento St,
884 61 33 / 884 64 25.
Doctors recommended :
Doctor Carmen SOLIS LOPEZ, home visits,
(998) 886 76 36 (cellular phone)
Doctor Cesar SOTO FERNANDEZ, Alcatraces L44,M10,SM22,
(998) 892 76 80
, in front of the bus
Station in Cancun
840 0651 - Examples of 2012 prices (in pesos) :
|Downtown to airport
|Downtown to hotel zone
|Hotel zone to airport
|Zone A (downtown to Club Internacional)
|Zone B (Casa Maya to Presidente Intercontinental)
|Zone C (Ambiance Villas to Barceló Tucan
|Zone D (Kukulcán plaza to Ruinas el Rey)
|Zone E (Hilton Cancun Beach to Club Med)
|Service by hour
Diplomatic representations : many countries are represented (Switzerland, Belgium, Canada,
Spain, Finland, Italy, UK, Sweden, USA, etc...).
8830272 or (987) 8724574 or (984)8730303
||(984) 112 3472
(984) 803 1581
Tourist information Cancuntips.com.mx : There is a lot of information on this downloadable and yearly
updated guide. This guide, in English, has shopping, sports, activities,
lodging, restaurants, night life and Cancun surroundings sections. You will find many useful phone numbers :
a condominium : http://novocancun.com/en/index.htm - Site in English and Spanish
Express Service : ULTRAMAR
First Class boats - same price
take Autocar bus R-1 to Puerto Juárez. Get off at Gran Puerto Cancun.
You can also take the new fast boat El Embarcadero (blvd Kukulcán Km 4, Hotel Zone) or from Playa Tortuga at Km 7) to Mujeres :
Prices subject to changes.
Sales offices :
Interesting information for your vacations
or or (tours, hotels bookings, list of hotels, etc...).
Code : 984 + 7 digits
Tourist office : Juárez
and avenue 15, (984) 873 28 04 - email@example.com or www.rivieramaya.com, open 9AM-8:30PM weekdays and 9AM-5PM on Saturday and Sunday.
Banks : on avenue Juárez
as well as the Post office
Tourist police : 066 / 873 02 91
Taxis : 873 00 32
Ferries : 873 00 67 - $110 one way - 6AM/8AM/9AM/10AM/11AM/1PM/3PM/5PM/6PM/7PM/9PM/11PM,
Playa to Cozumel - Cozumel to Playa : 5AM/7AM/8AM/9AM/10AM/12noon/2PM/4PM/5PM/6PM/8PM/11PM
Laundry : av. 15, between Calle
4 and 6, open 8AM-9PM, Mon-Sat and 9AM-1PM on Sunday.
Bus terminal : ADO,
corner av. 5 and av. Juárez, 873 01 09. One bus every 10 min to Cancun,
a few departures to Cobá,
Tulum, Chetumal, Xel-Ha and a departure
at 8AM to Chichén
Main bus station :
av. 20, between 12 and 14, 803 09 44. Many departures to cities all over Mexico (11 to Mexico
City, 24h trip).
Airlines : Aeromexico, av. Constituyentes and avenue 40 Nte, / 803 1212
Playa del Carmen airport, 873 08 04, air taxi traffic with AéroSaab and Aerocozumel.
They service Cozumel,
Isla Holbox, Mujeres and Mérida, 873 05 01 (AeroSaab).
Post-office : av. Juárez
between 15 and 20, Mon-Fri 8AM-3PM and Sat 9AM-1PM.
Consular Agency of Canada,
Plaza Paraíso Caribe, Modulo C, Planta 2, Oficina C21 - 24
Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1,
77710 Playa del Carmen, Quintana Roo - (984) 803-2411 - firstname.lastname@example.org.
Consular Agency of France, Local C6, Plaza Paraíso, (second floor on left), av 10 entre entradas Playacar fase 2 y fase 1, Playa del Carmen, cellular : 984 112 34 72, courriel : email@example.com.
Cell phones : TELCEL in Playa
del Carmen makes available for US$19 a cell phone with 12 free
minutes to U.S.A and Canada. Then, you can buy an extra 3 hours
to the USA and Canada for 300 pesos. This is usable only from Cancun
and the Riviera Maya to the North American continent.
Via the website www.playa.info,
in English, you can make reservations for transfers to/from Cancun
airport, hotels (you can consult their catalogue), condominiums,
villas, and tourist tours. There is also the list of the recommended
restaurants as well as the list of the boutiques and services in Playa del Carmen.
Code : 987 + 7 digits
Tourist office : 20
av, 15 s/n , 869 02 12/ 869 02 11/ 872 09 66 - open 9AM-7:30PM, Mon-Fri and 9AM-1PM,
on Saturday. Contact :www.cozumel.gob.mx.
HSBC bank : at a corner of Zócalo for money exchange
Ticket bus office : corner av. 10 Norte and calle 2 Norte, 872 17 06 – open daily 6AM-1:30PM and 2:30PM-9PM. It is very
convenient ! Sales for ADO among others. ADO services Mexico
City and many other areas.
Airport of Cozumel (CZM) : a few daily flights are operated by MAYAIR from Cozumel to Cancun R/T, (987) 872 3609 (Lomas Travel offices) or in Cancun at (998) 881 94 13 (Lomas Travel offices). Aeromexico operates flights to Atlanta. The airport is located 2 km (1.2mile) from downtown. Only the
collective taxis service this airport.
cars : several local companies are at the airport and/or
downtown : AVIS/BUDGET/EXECUTIVE/FIESTA CAR RENTAL/HERTZ.
From Cancun, it
is possible to rent an air taxi which will allow you to reach the
small airport of Holbox in 30 minutes : This service exists also to Chichén
We recommend a brand new hotel : www.holboxdream.com, (984) 875 2433
You can consult the forecast for Holbox and Cozumel : www.windguru.cz
Ferries : Chiquilà-Holbox from 6:00AM to 7:00PM and Holbox-Chiquilà from 5:00AM to 6:00PM, every one or two hours.
Code : 983 + 7 digits
Tourist office : calle 22 de
Enero s/n, Av. Reforma, Col.Centro, 832 66 47 (open 9AM-5PM), www.grandcostamaya.com or firstname.lastname@example.org
State tourist office (Sedetur) : Calzada
Centennial 622 entre Ignatius comonfort and ciricote. Col. Woods, 835 08 60 (open 9AM-5PM), www.sedetur.qroo.gob.mx
Banks, foreign exchange offices, post-office : There are a lot of them downtown.
Bus station : 2nde
class with Mayab to Bacalar, Tulum, Playa del Carmen and
Cancun, located downtown by the Museum of Mayan culture.
Bus station : 3 km
(1.8mile) north of the city, 832 51 10. ADO bus services Campeche, Mérida, Playa
del Carmen, Cancun,
Villahermosa, Tulum and Belize.
Airport of Chetumal :
The Interjet company offers a couple of daily flights to Mexico D.F.
Aucun produit culturel dans la boutique
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