The mail, telephone, fax and e-mail are good means of communication
in Mexico. Mail is maybe slow but the other options
are top quality.
To send a letter (up to 20g), it will cost you 11.50 mxn$ to the
USA, Canada, Central America and Caribbean, 13,5mxn$ to South America
and Europe, 17 mxn$ to everywhere else. For a letter weighing
between 20 and 50g, the cost (for the countries listed above)
is 18, 21 and 25 mxn $, respectively. Don’t forget
to mention “Via Aerea” (Air Mail) on your mail. Mail
service is notoriously slow and not efficient; a letter can take
from 4 days to up to 2 weeks to reach its addressee in the USA
or Canada and up to 3 weeks in Europe.
Post Offices are open Mon-Fri 9:00AM-5:00PM and Sat 9:00AM-1:00PM.
You will find stamps at post offices and in some hotels.
Consult the tarifs of mexican post mail (click here)
(post cards, letters, packages).
In order to receive mail at the poste restante, you need to label
the envelope this way:
First name + LAST NAME (Capital letters)
Lista de Correos
State + Zip code
If you mail packages internationally, be prepared to open them to
go through inspection. Bring to the Post Office everything you need
to repack it again. If you need faster and safer (but more expensive)
shipping, you can use the services of International companies like
01- 800-902-92-00 ; www.ups.com
), Federal Express (
55 53 45 70 00, www.dhl.com)
or the Mexican company Estafeta (
). It will cost you about 400 mxn$ to Canada and the USA and 500
mxn$ to Europe for a package up to 500 g.
Mexico is divided into 31 states plus the Federal
District; they appear on every postal address, sometimes with the
whole name, some times in a short way. Here is the listing :
BJ Baja California Norte
BS Baja California Sur
DF Districto Federal (Mexico city)
EM México (State)
NL Nuevo Leon
|QR Quintana Roo
SL San Luis Potosí
Zip codes are available on the website: www.sepomex.gob.mx
- look at “codigos postales”;
Telephone: Any local phone number is a 7- digit number except in
the 3 biggest cities, Mexico City,
Monterrey and Guadalajara
(8- digit numbers).
You can double-check all the areas codes on the website : www.telmex.com.mx
(«area code directory by state»); also get help at
020 or 01 800 123 22 23.
Local calls are cheap but international calls could be really expensive.
You can save money if you call at the right time from the right
To call Mexico from abroad, you have to dial 52 (Mexico)+3-digit
area code (2-digit for Mexico City,
Monterrey and Guadalajara)
called the “ clave lada” + the 7-digit local number
(8-digit for Mexico city, Monterrey,
Here is a listing with some area codes: Acapulco
744, Campeche 981, Chihuahua
614, Cuernavaca 777, Durango,
618, Guadalajara 33, Mexico
City 55, Merida 999, Monterrey
81, Puebla 222, San
luis de Potosi 444, Veracruz 229, Mazatlán 669, Monterrey
81, Puerto Vallarta
To call long distance from another Mexican location,
dial 01 + area code + local number.
To call in the same area or city, just dial the local number. (7
or 8-digit number).
A local call costs about 10-12 pesos/min; a long distance call in
Mexico, 26-32 pesos/min; a call to the USA or Canada
32-47 pesos/min; a call to Europe 80-110 pesos/min. The rates are
cheaper from 6:00PM and on the weekend.
The cheapest way to call internationally is via the Internet but
the quality of the communication/call is often not good.
You can also call from public phones using a card (Ladatel phone
card for example) or from Calling Centers (Casetas de telefono
or casetas telefonicas) where an operator will dial the number
You could also call from your hotel but it is really expensive and
we advise you not to do it.
Some foreign calling cards work in Mexico with
a special access number :
centers -Casetas de Teléfono
Telmex doesn’t have a monopoly on the market ever since AT&T
became competition. Despite the competition, prices don’t
seem to go down. National and international calls are easy to make.
There are a lot of pay phones working with 50-pesos or 100-pesos
phone cards everywhere in the country.
For a long distance call (larga distancia or lada) inside the country,
dial 91 + area code + local number. For an international call to
all countries except the USA or Canada : dial 00 + phone number.
For international calls to the USA and Canada : dial +1 + area code
+ phone number.
International calls are 33% cheaper on Sunday.
For directory assistance, dial
For collect calls (llamada per cobrar),
02 for Mexico, and
09 for international. The price of calls in the calling Centers
are about the same as using Ladatel in the pay phones. The phone
cards Ladatel can be bought at Newspaper stands as well as in pharmacies.
Cellular phones have changed the lives of travelers but right now,
using a cell phone abroad is quite expensive. The best Mexican network
is TELCEL (www.telcel.com).
You can buy refills at Newspaper stands. International roaming is
available: Text messaging - 10 mxn$/min; calls- 45 mxn$/min, national
or international. In 2013, there were more htan 90 million subscribers in
Mexico. Contact your cell phone provider/company
for more information about using your cell phone in Mexico.
You could also rent one in the airports or in upscale hotels.
Fax and e-mail services are widely available in Mexico.
There are stores offering telephone and fax services everywhere.
You can find fax machines in the public telegraph offices (telégrafos)
or the services Telecomm and Computel. Also look for «fax
There are a lot of Internet cafés. The cost is from 14 to
17 mxn$/hour (it may vary depending on the areas).
Directory assistance : 040 –
To reach a long distance operator within Mexico
and to make a Collect Call : dial 020 To reach an international
operator and Collect call : dial 090 Emergency : dial: 065 –
Emergency in Mexico City : dial 080
" citizen attention”: 061 " citizen help" :
Toll free numbers have an 800 area code. You must first dial 01.
They will work only inside the country.
The numbers in 01-800 are free of charge inside Mexico but outside
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